NewEra Software, Inc.
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Customer Resources

Technical support is provided 
24 hours a day, 7 days a week.
Business hours are 9 am- 6 pm Eastern.
800-421-5035 (Toll-free in North America)
408-520-7100 (Outside North America)
[email protected] 
TEXT: 669-888-5061
Technical Support

NewEra Software is dedicated to providing the highest level of technical support to meet our customers’ growing needs. In order to meet these needs, NewEra provides around-the-clock technical support, 7 days a week, 24 hours a day.

During non-business hours, phone the above numbers and you will receive instructions on how to contact a Technical Support Representative or a Technical Support Manager. If you have access to the Internet, you can send our technical support staff an email message ([email protected]). Your email message will be answered by the next business day. If you have product technical questions or product recommendations, you can send them as an email message.

​You can also use the form to the right to contact technical support.
Technical Support Request
Use the text box below to describe your problem / support request.